Terms and
Conditions
(version: June 2025)
Article 1. Definitions
In these general terms and conditions, the following definitions apply:
All Do / Contractor
- The sole proprietorship All Do, established in Utrecht, registered with the Chamber of Commerce under number 89324420.
Client
- The natural or legal person who accepts a Quotation from All Do or intends to enter into an Agreement.
Parties
- All Do and the Client jointly.
Services
- All work and deliveries performed by All Do for the Client, including but not limited to: web design, web development, webpage design, visual brand identity, logo design, consulting services, and related activities.
Quotation
- The written offer from All Do to the Client for the delivery of Services, including a specification of the Services to be delivered, the price, and the conditions.
Agreement
- The legal relationship established by written acceptance of the Quotation. These Terms and Conditions form an integral part of the Agreement.
Website
- The website designed and/or developed by All Do, including related content and functionalities.
Content
- All materials provided by the Client, such as texts, images, logos, videos, documents, and data files.
Intellectual Property
- All intellectual property rights, including copyrights, trademark rights, database rights, design rights, and patent rights.
Consumer
- A Client who is a natural person acting for purposes outside his or her trade, business, or profession.
Article 2. Applicability
- These Terms and Conditions apply to all Quotations and Agreements between All Do and the Client.
- Deviations are only valid if agreed upon in writing.
- Purchase conditions of the Client are expressly rejected.
- If any provision is nullified or annulled, the remaining provisions remain in force.
Article 3. Quotations and formation of the Agreement
- Quotations are valid for 30 days from the date of the quotation. After this period, All Do may change the content and conditions of the Quotation. Acceptance after this period is only valid with written confirmation by All Do.
- Obvious mistakes or errors in the Quotation do not bind All Do.
- The Agreement is established by written acceptance (also by email) of the Quotation by the Client.
- Oral promises and agreements are only binding after written confirmation by All Do.
- If the Client is a Consumer, All Do confirms acceptance in writing, including the legally required information and the cancellation form, if applicable.
Article 4. Execution of the Agreement
- All Do strives to perform the Services carefully.
- The Client must provide required data timely and correctly.
- In case of delay or incomplete delivery, All Do may charge extra costs or suspend execution.
- Changes are only valid after written confirmation. Additional work is invoiced separately.
Article 5. Prices and payment
- Prices are stated in the Quotation and are exclusive of VAT, unless otherwise indicated.
- All Do may require a down payment.
- Payment must be made within 30 days after invoice date.
- In case of late payment, statutory interest is due. Any collection costs are for the Client's account.
- All Do may suspend work in case of non-payment.
Article 6. Delivery and acceptance
- Terms are indicative unless agreed upon in writing as strict deadlines.
- Delivery is notified in writing to the Client.
- The Client must check the delivered work within 5 working days and report defects in writing.
- If no response is received, the work is deemed accepted.
- Repair of defects beyond All Do's control or after acceptance is considered additional work.
Article 7. Intellectual Property
- All rights remain with All Do unless otherwise agreed in writing.
- After full payment, the Client receives a non-exclusive license to use.
- For logos, visual identities, and webpage designs delivered by All Do as a design, copyrights are transferred to the Client after full payment, unless otherwise agreed.
- All Do may use its work for portfolio and promotional purposes.
- The Client guarantees that provided Content does not infringe third-party rights.
Article 8. Hosting, domain name, and maintenance
- Hosting and domain name registration are fully at the Client's expense and responsibility.
- All Do does not provide hosting or domain name services and is not liable for failures or problems with external hosting providers.
- Maintenance and updates after delivery are optional and only performed after written order via a separate agreement.
- Management of website content via a CMS (such as WordPress) lies with the Client after delivery.
Article 9. Warranty and complaints
- All Do guarantees that the Services comply with the Quotation.
- Complaints must be reported in writing and motivated within 30 days after delivery.
- All Do repairs justified defects within a reasonable period.
- Problems caused by third parties, improper use, or own changes are not covered by warranty.
Article 10. Liability
- All Do's liability is limited to the invoice amount with a maximum of € 3,000 per event.
- All Do is not liable for consequential damages, lost profits, data loss, or reputational damage.
- All Do is not liable for failures at third parties such as hosting providers or CMS providers.
- The Client indemnifies All Do against third-party claims.
- Exclusions do not apply in case of intent or gross negligence by All Do.
Article 11. Force Majeure
- All Do is not liable in case of force majeure.
- Force majeure includes, among others, internet outages, illness, government measures, or technical failures.
- In case of prolonged force majeure (>30 days), the Agreement may be terminated without costs.
Article 12. Duration and termination
- The Agreement remains in effect until the agreed Services have been delivered, unless otherwise agreed in writing.
- Termination by the Client requires written notice with a 14-day notice period, unless otherwise agreed.
- All Do has the right to terminate the Agreement immediately in case of default, bankruptcy, force majeure, or breach by the Client, including failure to comply with communication or cooperation obligations, after the Client has been put in default in writing and has not fulfilled their payment or other obligations within 14 days.
- Work performed up to the date of termination will be invoiced.
Privacy and Data Processing
- All Do processes personal data in accordance with its privacy statement: www.all-do.nl/en/privacy-statement/.
- All Do processes only personal data necessary for the execution of the Agreement and its own business operations.
- All Do is not a processor of personal data on behalf of the Client and therefore does not enter into a processor agreement.
Article 14. Applicable law and dispute resolution
- Dutch law applies to the Agreement.
- Disputes are submitted to the competent court in the district of Midden-Nederland, location Utrecht.
Article 15. Confidentiality
- Parties commit to confidentiality of all confidential information.
- Confidential information is information designated as such or whose confidential nature is reasonably apparent.
- The confidentiality obligation remains in effect after termination of the Agreement.
Article 16. Right of withdrawal (for Consumers)
- If the Client is a Consumer, he or she has the right to withdraw from the Agreement within 14 days after conclusion without giving reasons.
- If the execution of Services has started at the Consumer's request within the withdrawal period, the Consumer loses the right of withdrawal upon full execution.
- In case of withdrawal after partial execution, the Consumer must pay a proportional part of the agreed fee.